Lok.chat catches every WhatsApp enquiry, books appointments automatically, and follows up with patients who don't convert — so your clinic never loses a lead again.
You're spending on Meta ads. Patients are messaging. But somewhere between "Hi, how much is teeth whitening?" and a booked appointment, you're losing them.
Your receptionist is with a patient. The WhatsApp sits unread. By the time she replies, the lead has already messaged two other clinics.
Patient asked about pricing, said "I'll think about it." Nobody followed up. That RM3,000 Invisalign case just walked away.
Patient confirms a time on WhatsApp. Receptionist manually keys it into the system. Double entries, missed slots, no reminders sent.
Lok.chat plugs into your existing WhatsApp Business number and starts working immediately.
AI responds instantly with accurate answers from your clinic's own knowledge base — pricing, services, opening hours, location.
Checks real-time availability, confirms the slot with the patient, and sends appointment reminders — all inside WhatsApp.
Patients who don't book get a friendly nudge at 24 hours, 48 hours, and 7 days. Warm leads don't go cold.
Built specifically for Malaysian healthcare clinics. Not another generic chatbot.
Instant, accurate responses using your clinic's own knowledge base. Sounds natural, not robotic.
Patients book directly in WhatsApp. No external links, no app downloads, no friction.
3-stage nudge sequence at 24h, 48h, and 7 days converts enquiries into booked appointments.
See all conversations in real time. Take over from AI anytime with one click.
Consent management built in. Patient data is protected, and you stay on the right side of the law.
Uses your existing WhatsApp Business number. Patients message you, not some random bot number.
Every conversation, appointment, and follow-up in one dashboard. Take over from AI whenever you want.
Dashboard screenshot coming soon
Real-time conversations, analytics, and appointment management
One plan, everything included. No per-message fees, no hidden costs.
No credit card required. We'll set everything up for you.